Viberent Stays — About Property
This form helps us understand the property, guest experience, amenities, access details, safety information, and important house-specific instructions. The more accurate this information is upfront, the smoother onboarding will be and the fewer follow-up questions we’ll need later.
Please enter the address of the property this form is for so we can match it to your onboarding file.
Does the property have a name?
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e.g. The Pine Knoll Cottage, Lakeview Lodge, etc.
Maximum occupancy limit (number of guests)
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Enter the highest number of overnight guests the property is limited to by its STR permit, HOA rules, septic capacity, or other legal or occupancy limit. If no formal limit applies, enter the number of guests the home can safely sleep.
Approximate square footage
Layout & Sleeping Arrangements
Please describe the sleeping arrangements for each bedroom and any additional sleeping areas.
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Example: Bedroom 1: king bed, ensuite bathroom, main floor. Bedroom 2: queen bed, upstairs. Loft: two twin beds. Living room: sleeper sofa.
Please describe the bathroom layout.
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Example: Main floor half bath, upstairs full bath with tub/shower combo, primary ensuite with walk-in shower, etc.
Are there any bedrooms, bathrooms, or living spaces that are unusual or important for guests to understand?
Examples: low ceilings, steep stairs, pass-through bedrooms, loft space, shared bathroom, basement bedroom, detached apartment, etc.
Guest Access & Restricted Areas
Will guests have access to the entire property?
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Is there an owner closet, storage room, or locked area?
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Access setup
Viberent’s access requirements (a Wi-Fi smart lock for guest entry and a physical lockbox for backup access) are described in your Management Agreement and Viberent Property Standards. The questions below help us understand what’s in place today.
Which door should guests use as the main entry?
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Example: Front door facing the driveway, side door near the garage, lower-level entry, etc.
What type of lock is currently on the main guest entry door?
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Do you currently have at least one Wi-Fi-enabled smart lock installed?
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Can you grant Viberent shared or admin access to the smart lock through the lock’s app?
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Is there currently a physical lockbox at the property?
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Are there any known Wi-Fi issues or weak spots?
Please describe TVs, streaming devices, cable, or entertainment systems.
Example: Living room has Samsung Smart TV with YouTube TV. Bedroom TVs are Roku. No cable. Guests can log into their own streaming accounts.
Utilities, Systems & Safety
Where is the electrical panel located?
Where is the main water shutoff located?
Where is the gas shutoff located, if applicable?
Please describe the location of smoke detectors, carbon monoxide detectors, fire extinguishers, first aid kit, and any other safety items.
Are there any known safety concerns, quirks, or maintenance issues we should know about?
Which kitchen appliances are available?
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Please include any important appliance notes, quirks, or special instructions.
Examples: ice maker does not work, gas stove, induction cooktop, separate freezer in garage, washer/dryer location, specific coffee pod type, etc.
Which indoor amenities are available?
Please include any important notes about indoor amenities.
Examples: fireplace is decorative only, guests must use their own streaming logins, washer/dryer is in basement, game room is in garage, etc.
Which outdoor amenities are available?
Please include any important notes about outdoor amenities.
Examples: seasonal dock, guests may use kayaks but not boat lift, grill is propane, fire pit rules, shared beach access, hot tub instructions, etc.
Safety & Accessibility Amenities
Which safety or accessibility features are available?
Safety or accessibility notes
Please include any important notes about safety, accessibility, or exterior cameras.
Examples: Ring doorbell at front door, exterior camera over driveway, no cameras inside, stairs required to access bedrooms, etc.
How many vehicles can park onsite? Are there any garage spaces, driveway limits, street parking rules, HOA restrictions, trailer restrictions, or winter parking issues?
Are there any pet restrictions at this property? (e.g., HOA, insurance, lease, allergies, or a firm owner rule)
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Are there any smoking restrictions at this property? (e.g., HOA, insurance, lease, or a firm owner rule)
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Are there any restrictions on parties, events, or gatherings? (e.g., HOA, insurance, local ordinance, or a firm owner rule)
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Are there quiet hours or neighborhood rules guests should know?
HOA, Local Rules & Restrictions
Are there any rules or legal restrictions that limit how this property can be rented?
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Guest Experience & Listing Details
What do you think guests will love most about the property?
What makes this property special or different?
Are there any local restaurants, attractions, beaches, trails, shops, breweries, wineries, or activities you recommend?
Are there any quirks, limitations, or things guests should know before booking?
Photos, Videos & Existing Listings
Does the property currently have an Airbnb, VRBO, direct booking, real estate, Matterport, photo gallery, or other listing link?
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Do you have photos, videos, drone footage, Matterport, floor plans, or other media available?
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Anything else we should know?
Is there anything else about the property, guest experience, rules, amenities, maintenance quirks, media, access, or owner preferences that would be helpful for us to know?
